Upgrade content: upgrade of network equipment located in Alibaba Cloud Bangkok node. Upgrade impact: Users accessing Alibaba Cloud node in Bangkok through Zenlayer might be impacted. Under normal circumstances, the users have no perception on the impact. In abnormal cases, route convergence may cause two minute-level jitters. The jitter basically has no effect on the long-connection service with automatic reconnection function. Please ensure that you implement the reconnection and retry mechanism in your services to enhance the fault tolerance of your services. We apologize for the inconvenience caused to you. If you have any questions, please contact us for consultation and feedback.

Maintenance domain name: .org Maintenance impact: During the maintenance period, the above domain name registration, renewal, information modification and domain name information query will be unavailable. During this period, the impact details will be as follows: 1. The registration (purchase), renewal, transfer, redemption submitted by you will be "Processing" after payment, and will be changed for the corresponding normal processing results and status after the maintenance is over. Another situation is the inability to submit the relevant order. 2. You cannot modify the domain name registration information during the maintenance process, and it will prompt that the modification failed. If you need to register or manage the above business operations, it is recommended that you avoid this time period to avoid affecting your business. The maintenance time is the planned time of the registry, and the actual completion time depends on the implementation of the registry. We apologize for the inconvenience caused on you.

Feature released The multi-step detection feature of Network Analysis and Monitoring is available for commercial use starting from April 15, 2025 (UTC+8). The feature is provided within the site monitoring feature. For more information about how to use the feature, visit https://www.alibabacloud.com/help/en/cms/cloudmonitor-1-0/multi-step-detection For more information about the billing of the feature, visit https://www.alibabacloud.com/help/en/cms/cloudmonitor-1-0/product-overview/pay-as-you-go If you have any questions, submit a ticket or contact the service hotline.

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades from Apr. 9 to 11, 2025 (UTC+08). The 8 changes include: 1. Time: Apr. 9, 2025 00:00:00 - Apr. 9, 2025 06:00:00 (UTC+08) Changes: Software maintenance/upgrade, cold patch Effected scope: Singapore Alipay Zone B/ C Singapore Zone B/ A/ C Singarpore CloudStone Zone B/ A Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience. 2. Time: Apr. 9, 2025 01:00:00 - Apr. 9, 2025 07:00:00 (UTC+08) Changes: Software maintenance/upgrade, cold patch Effected scope: Jakarta Zone B/ A/ C Kuala Lumpur Zone B Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience. 3. Time: Apr. 9, 2025 12:00:00 - Apr. 9, 2025 18:00:00 (UTC+08) Changes: Software maintenance/upgrade, cold patch Effected scope: Virginia Alipay Zone B Virginia Zone B Virginia Alipay Zone A Virginia Zone A Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience. 4. Time: Apr. 9, 2025 15:00:00 - Apr. 9, 2025 21:00:00 (UTC+08) Changes: Software maintenance/upgrade, cold patch Effected scope: Silicon Valley Zone A/ B Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience. 5. Time: Apr. 10, 2025 08:00:00 - Apr. 10, 2025 14:00:00 (UTC+08) Changes: Software maintenance/upgrade, cold patch Effected scope: Frankfurt Zone A/ C Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience. 6. Time: Apr. 10, 2025 12:00:00 - Apr. 10, 2025 18:00:00 (UTC+08) Changes: Software maintenance/upgrade, cold patch Effected scope: Virginia Alipay Zone A Virginia Zone A Virginia Alipay Zone B Virginia Zone B Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience. 7. Time: Apr. 10, 2025 15:00:00 - Apr. 10, 2025 21:00:00 (UTC+08) Changes: Software maintenance/upgrade, cold patch Effected scope: Silicon Valley Zone A/ B Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience. 8. Time: Apr. 10, 2025 23:00:00 - Apr. 11, 2025 05:00:00 (UTC+08) Changes: Software maintenance/upgrade, cold patch Effected scope: Tokyo Zone A/ C/ B Seoul Zone A Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

Change Details To ensure consistency among the downloaded content of the My Orders - Product Orders order list, the order list, and the billing information, adjustments will be made to the "Discount Amount" field and a new "Coupon Deduction Amount" field will be added. The adjustments are as follows: The original "Discount Amount" field included both the discount amount and the coupon deduction amount. It will now align with billing standards by displaying only the discount amount. A new "Coupon Deduction Amount" field will be added to show the coupon-deducted amount used by the user at the time of placing the order. Impact of Changes After this feature is launched, the Excel spreadsheet downloaded by users will reflect the updated fields and adjusted content.

Upgrade Content Anti-DDoS (Chinese Mainland) Beijing Region Network Upgrade Upgrade Impact During the upgrade window, traffic goes through Anti-DDoS (Chinese Mainland) Beijing region network may experience temporary TCP session reconnection 1-3 times and some packet loss. Please ensure that you implement the reconnection and retry mechanism in your services to enhance the fault tolerance of your services. We apologize for any inconvenience caused. If you have any questions, please feel free to contact us by submitting a ticket any time.

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Apr. 11, 2025 (UTC+08). The 2 changes include: 1. Time: Apr. 11, 2025 00:00:00 - Apr. 11, 2025 06:00:00 (UTC+08) Changes: Software maintenance/upgrade, cold patch Effected scope: Singapore Alipay Zone B/ C Singapore Zone B/ A/ C Singarpore CloudStone Zone B/ A Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience. 2. Time: Apr. 11, 2025 01:00:00 - Apr. 11, 2025 07:00:00 (UTC+08) Changes: Software maintenance/upgrade, cold patch Effected scope: Kuala Lumpur Zone B Jakarta Zone B/ A/ C Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

Dear Alibaba Cloud User, Thank you very much for your support of the ID Verification Global product. Due to adjustments in our product planning and direction, we have decided to proceed with the withdrawal of this product from the market. The detailed timeline for the withdrawal is as follows: April 30, 2025: New purchases will be stopped. Impact: New customers will not be able to activate pay-as-you-go services. The entry point for purchasing traffic packages will be taken offline. Existing customers who have already activated the service will remain unaffected. October 30, 2025: Renewals will be stopped. Impact: Product renewals will cease. Product feature updates will stop. April 30, 2026: The service will be taken offline. Impact: The entire product, including console access, product services, and ticketing services, will be officially discontinued. Additionally, our refund service will also cease on April 30, 2026. If you require a refund, please contact us as soon as possible before the deadline to arrange the refund process. Should you have any questions regarding this withdrawal, please reach out to us through a ticket, and we will promptly address your concerns. Thank you for your understanding and cooperation.

Effected time Apr. 2, 2025 00:20:00 - Apr. 2, 2025 06:20:00 (UTC+08) Changes To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Apr. 2, 2025 (UTC+08). The changes are Software maintenance/upgrade, cold patch. Effected scope Jakarta Zone A Description The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

Effected time Apr. 1, 2025 08:00:00 - Apr. 1, 2025 14:00:00 (UTC+08) Changes To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Apr. 1, 2025 (UTC+08). The changes are Software maintenance/upgrade, cold patch. Effected scope Frankfurt Zone A/ C Description The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.